"My opportunity to meet you was created by a spectacular rendezvous in December when I was attempting to reach a school for a 9:00 visit. I wanted to thank you and your staff for helping to give this story a happy ending. It was a pleasure to deal with such a competent and efficient business. You communicated clearly, completed the work on schedule and returned my car to its original status. I want you to know how much I appreciated the fine service I received. I will certainly recommend your business to any friends and acquaintances who would be in need of your skills in the future." Mary Anne A. "We can not say enough about the body work done at V.R., the owner Terry, Debbie and their employees. They did an excellent paint job on the back door of our van and we were quite impressed how they cleaned up the mess around the back window. We would highly recommend VR Auto Body and we have told friends and family what a fantastic job they have done for us this time and in the past." Bev H. "Too often in today's busy work place, letters sent to management pertain to staff shortcomings or a level of inferior customer service. This letter will be different. My 2002 Mercedes Benz met with an unfortunate accident recently involving a deer on one of our country roads. Your repair shop was recommended to me by one of your fellow tradesmen in the same industry as yourself. A recommendation indeed. I have but recently had my car returned to me after your shop had obviously taken great pains in returning it to its original condition. The repair, in every respect, was of such superior quality as to prompt this letter. Your staff is to be complimented." Roy L. |